Certified Hospitality Supervisor Training - NYC Training And Development

Certified Hospitality Supervisor

4 Days Certification Program

As a supervisor, effective supervisory skills are essential to maintaining a positive environment at work. A great supervisor needs “hard” skills to improve systems and “soft’ skills” to improve people. The HSC course teaches both. In order to succeed in a high-performance workplace, a great supervisor needs to develop both these skills to help maintain and lead a winning team.

 
The majority of supervisors around the world are more trained to identify and deal with only the hard issues such as poor quality, low production, absenteeism, and unacceptable customer service. However, the underlying cause of hard issues is often found in the soft issues.
 

The soft issues are the people issues – the fundamental attitudes or mindsets of your employees. These soft issues consist of less tangible aspects that are not as easily measured, yet, they directly impact the hard issues every day and therefore the bottom line of your company.

 

The key to your success as a supervisor is to be able to identify both the hard issues and soft issues and use the right skills to approach them. This course is designed to do just that by placing equal emphasis on hard skill and soft skill development.

 

  • LEARNING TO LEAD FORMER PEERS
  • SUPERVISOR AND THE MANAGEMENT PROCESS
  • RECRUIT A WINNING TEAM
  • CONFLICT AND RESOLUTION
  • TEAM IN TRAINING
  • MOTIVATING AND TEAM BUILDING
  • MANAGING PRODUCTIVITY
  • COACH AND EVALUATION
     

 

The Certified Hospitality Supervisor  is a recognized worldwide in the hospitality industry that shows a credibility, expertise and skills.

 

Certified Hospitality Supervisor, HRDF Training, HRDF Malaysia

CLAIMABLE UNDER HRDF SBL KHAS

Training and Development HRDF Malaysia by NYC

CERTIFICATE ISSUED BY AMERICAN HOSPITALITY ACADEMY

WHO SHOULD ATTEND?

 

  • Malaysian
  • a person who supervises two or more individuals
  • has job duties that are at least 20 percent supervisory in nature

Call us at 603-8076 2332 /33 during office hours

email : branddevelopment@hrdftrainers.com