Employee Training in Soft Skills and Its Importance
Employee Training for specific orientation has become of utmost importance to companies seeking advantage among competitors.
There is significant debate among employers, government, and educators as to the effect that training has on both employee and organizational goals.
Some argue that employee training leads to an increase in turnover while the other states that training is a tool that can lead to higher levels of employee retention.
Nevertheless, it is universally accepted that training professionals for the overall performance of the organization is indeed imperative.
Employee Training Pay Back your Investment.
As the investment in various training programs continues to rise, it becomes even more imperative for employers to understand the impact that training has on their organization. Despite the initial monetary costs, staff and employee training pay back your investment.
There are several reasons why good training becomes a necessity for all organizations these days.
The organization is better geared to face the quick changes in the dynamic environment today. These are turbulent times and a well-equipped employee force can ward off adversities that suddenly become visible in the environment.
Organizational needs never remain the same. They keep changing with technological advancement, change in management policies and strategies.
The level of knowledge and skills of employees is honed not only theoretically but more importantly in the practical area. They may be employees of any profession; they stand to gain from specific training sessions. Well framed training modules cover the entire personality of an employee.
Such modules not only increase the knowledge and information but also groom the personality of the employee. Training sharpens the faculties and enhances the soft skills of the trainees from all professions.
The performance of the department improves the performance of the individual employee and this leads to an improvement in the overall performance of the organization. It is a well-known fact that only achieving commendable levels in hard skills is not enough in the present scenario.
After having gained very good knowledge in one’s core subject, he/she also needs to ensure that he is fully conversant with the soft skills which play a very important role and on which depends almost 80% of his success.
Designing Employee Training Programmes
This can be done only through exclusively designed training programmes and organizations are advised by reputed consultation firms to run such training programmes round the clock.
Though these are core entities for business operations, businesses can become ineffective if employees are not well trained in soft skills.
Framing effective and result oriented training programs is a challenge that every organization faces in the present dynamic scenario where every company needs to retain good and sincere employees, improve the performance of those employees and sustain the quality of work done in that company.
Consequently, as a rule, training modules should lay emphasis on specific key abilities for a specific segment of employees. Several white papers and reputed journals suggest innumerable innovative concepts of training that would make it effective.
Usually, innovation is in execution and some tried and true methods are innovative simply in the way they are carried out. Most of the organizations outsource their training programmes.
No organization can get a candidate who exactly matches with the job and the organization requirements hence, training is important to develop the employee and make him suitable to the job.
The process of training new employees the basic skills they require to do their job effectively and help in the progress of the firm should be so modified that they become an asset to the organization and the organization provides opportunities for the continuous development of employees not only in their jobs but also to develop their capabilities for other jobs for which they might late be considered.
Due to Globalisation and worldwide expansion of companies, organizations have realized the importance of soft skills to employee training in all sectors. Soft skills are different from other skills in terms of these being the only set of skills which can never truly be crammed by anybody. These skills can only be polished at best.
No one can teach you how to be polite, but a basic knowledge of social etiquette and professional protocol can go a long way in the corporate world.
Soft skills are essential to professional and business success. Corporate training and educational institutions concentrate on equipping individuals with technology and industry knowledge. Though these are core entities for business operations, businesses can become ineffective if employees are not well trained in soft skills.
Definition of soft skills is most commonly based on competence management. Often they are restricted to interpersonal or social skills, coordination, persuasion, negotiation, communication with supervisors, peers, or subordinates; communication with persons outside the organization, establishing and maintaining interpersonal relationships.
Effective training programs help employees to get acquaintance with the desired new technological advancement, also gaining full command on the competencies and skills required to perform a particular job and to void on the job errors and mistakes.
This article was adapted from International Journal of Management and Social Sciences Research (IJMSSR)